Privacy Policy

Privacy Policy

Introduction

This Privacy Policy outlines Newnesscare Inc.’s practices with respect to information collected from users who access our website at newnesscare.com and newnesscare.ca, or who otherwise share personal information with us.

This policy is prepared in line with Canada’s private-sector data protection law, the Personal Information Protection and Electronic Documents Act (PIPEDA), which regulates how businesses collect, use, and disclose personal information during commercial activity. PIPEDA mandates consent, accountability, and safeguarding of data, and is enforced by the Office of the Privacy Commissioner of Canada.

Grounds for Data Collection

Processing your personal information, meaning any information that may potentially allow your identification by reasonable means, hereinafter referred to as “Personal Information,” is necessary for:

  • The performance of our contractual obligations toward you;
  • Providing you with our services;
  • Protecting our legitimate interests; and
  • Compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our users to carefully read this Privacy Policy and use it to make informed decisions.

What Information Do We Collect?

We collect two types of data and information from users.

1. Non-Personal Information

The first type of information is un-identified and non-identifiable information about a user, which may be made available or gathered through your use of the Site. This is referred to as “Non-Personal Information.”

We are not aware of the identity of the user from whom the Non-Personal Information was collected.

Non-Personal Information may include:

  • Aggregated usage information;
  • Technical information transmitted by your device;
  • Browser type;
  • Operating system;
  • Language preference;
  • Access time;
  • Pages viewed;
  • Online browsing activity;
  • Clicks;
  • Actions taken on the Site.

This information is collected to enhance the functionality of our Site.

2. Personal Information

The second type of information is Personal Information, which is individually identifiable information. This means information that identifies an individual or may, with reasonable effort, identify an individual.

Such information includes:

Device Information

We collect Personal Information from your device, including:

  • Geolocation data;
  • IP address;
  • Unique identifiers, such as MAC address and UUID;
  • Other information related to your activity through the Site.

Registration Information

When you register on our Site, you may be asked to provide certain details, such as:

  • Full name;
  • Email address;
  • Physical address;
  • Other relevant information.

How Do We Receive Information About You?

We receive your Personal Information from various sources, including:

  • When you voluntarily provide us with your personal details to register on our Site;
  • When you use or access our Site in connection with your use of our services;
  • From third-party providers, services, and public registers, such as traffic analytics vendors.

How Do We Use and Share Information?

We do not rent, sell, or share users’ information with third parties except as described in this Privacy Policy.

We may use the information for the following purposes:

  • Communicating with you;
  • Sending you notices regarding our services;
  • Providing you with technical information;
  • Responding to customer service issues;
  • Keeping you informed of our latest updates and services;
  • Serving advertisements when you use our Site;
  • Marketing our websites and products;
  • Conducting statistical and analytical activities intended to improve the Site.

In addition to the uses listed above, we may transfer or disclose Personal Information to:

  • Our subsidiaries;
  • Affiliated companies;
  • Subcontractors;
  • Trusted third-party service providers.

These third-party providers may be located in different jurisdictions around the world.

We may share Personal Information with trusted third-party providers for the following purposes:

  • Hosting and operating our Site;
  • Providing you with our services;
  • Providing a personalized display of our Site;
  • Storing and processing information on our behalf;
  • Serving advertisements;
  • Evaluating the success of advertising campaigns;
  • Retargeting users;
  • Providing marketing offers and promotional materials;
  • Performing research, technical diagnostics, or analytics.

We may also disclose information if we believe in good faith that disclosure is helpful or reasonably necessary to:

  1. Comply with any applicable law, regulation, legal process, or governmental request;
  2. Enforce our policies, including investigations of potential violations;
  3. Investigate, detect, prevent, or take action regarding illegal activities, wrongdoing, suspected fraud, or security issues;
  4. Establish or exercise our rights to defend against legal claims;
  5. Prevent harm to the rights, property, or safety of us, our users, yourself, or any third party;
  6. Collaborate with law enforcement agencies;
  7. Enforce intellectual property or other legal rights.

User Rights

You may request to:

  1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information together with supplementary information.
  2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used, and machine-readable format.
  3. Request rectification of your personal information that is in our control.
  4. Request erasure of your personal information.
  5. Object to the processing of personal information by us.
  6. Request restriction of the processing of your personal information by us.
  7. Lodge a complaint with a supervisory authority.

Please note that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements.

To exercise any of the aforementioned rights or to receive more information, please contact our Data Protection Officer using the details below:

Email: info@newnesscare.com

Retention

We will retain your personal information for as long as necessary to provide our services and as necessary to:

  • Comply with our legal obligations;
  • Resolve disputes;
  • Enforce our policies.

Retention periods will be determined by taking into account:

  • The type of information collected;
  • The purpose for which it was collected;
  • Applicable legal and regulatory requirements;
  • The need to destroy outdated or unused information at the earliest reasonable time.

Under applicable regulations, we will keep records containing client personal data, account opening documents, communications, and anything else required by applicable laws and regulations.

We may rectify, replenish, or remove incomplete or inaccurate information at any time and at our own discretion.

Cookies

Our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A cookie is a small piece of information that a website assigns to your device while you are viewing a website.

Cookies are helpful and may be used for various purposes, including:

  • Allowing you to navigate between pages efficiently;
  • Enabling automatic activation of certain features;
  • Remembering your preferences;
  • Making the interaction between you and our services quicker and easier;
  • Ensuring advertisements are relevant to your interests;
  • Compiling statistical data on your use of our services.

The Site uses the following types of cookies:

a. Session Cookies

These are stored only temporarily during a browsing session to allow normal use of the system. They are deleted from your device when the browser is closed.

b. Persistent Cookies

These are read only by the Site and saved on your computer for a fixed period. They are not deleted when the browser is closed.

Persistent cookies are used when we need to know who you are for repeat visits, such as storing your preferences for your next sign-in.

c. Third-Party Cookies

These are set by other online services that run content on the page you are viewing, such as third-party analytics companies that monitor and analyze web access.

Cookies do not contain information that personally identifies you. However, Personal Information that we store about you may be linked by us to the information stored in and obtained from cookies.

You may remove cookies by following the instructions of your device preferences. However, if you disable cookies, some features of our Site may not operate properly, and your online experience may be limited.

Google Analytics

We use a tool called Google Analytics to collect information about your use of the Site.

Google Analytics collects information such as:

  • How often users access the Site;
  • What pages users visit;
  • How users interact with the Site.

We use the information from Google Analytics only to improve our Site and services.

Google Analytics collects the IP address assigned to you on the date you visit the Site, rather than your name or other identifying information.

We do not combine the information collected through Google Analytics with personally identifiable information.

Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third-Party Collection of Information

This Privacy Policy only addresses the use and disclosure of information we collect from you.

To the extent you disclose your information to other parties or websites throughout the internet, different rules may apply to their use or disclosure of that information.

We encourage you to read the terms and conditions and privacy policy of each third party to whom you choose to disclose information.

This Privacy Policy does not apply to the practices of companies we do not own or control, or to individuals whom we do not employ or manage, including any third parties to whom we may disclose information as outlined in this Privacy Policy.

How Do We Safeguard Your Information?

We take great care in implementing and maintaining the security of the Site and your information.

We employ industry-standard procedures and policies to:

  • Ensure the safety of the information we collect and retain;
  • Prevent unauthorized use of such information;
  • Require third parties to comply with similar security requirements.

Although we take reasonable steps to safeguard information, we cannot be responsible for the actions of those who gain unauthorized access to or abuse our Site. We make no warranty, express, implied, or otherwise, that we will prevent such access.

Transfer of Data Outside the EEA

Please note that some data recipients may be located outside the European Economic Area, or EEA.

In such cases, we will transfer your data only to countries approved by the European Commission as providing an adequate level of data protection, or we will enter into legal agreements ensuring an adequate level of data protection.

Advertisements

We may use third-party advertising technology to serve advertisements when you access the Site.

This technology uses information regarding your use of the services to serve advertisements to you, such as by placing third-party cookies on your web browser.

Marketing

We may use your Personal Information, such as your name, email address, and telephone number, either ourselves or through third-party subcontractors, to provide you with promotional materials concerning our services that we believe may interest you.

Out of respect for your right to privacy, we provide you with the means to decline receiving further marketing offers from us.

If you unsubscribe, we will remove your email address or telephone number from our marketing distribution lists.

Please note that even if you unsubscribe from receiving marketing emails, we may still send you important communications, including:

  • Customer service announcements;
  • Administrative notices;
  • Other non-marketing communications.

Corporate Transaction

We may share information in the event of a corporate transaction, such as:

  • Sale of a substantial part of our business;
  • Merger;
  • Consolidation;
  • Asset sale.

In such an event, the transferee or acquiring company will assume the rights and obligations described in this Privacy Policy.

Minors

We understand the importance of protecting children’s privacy, especially in an online environment.

The Site is not designed for or directed at children.

Under no circumstances shall we allow use of our services by minors without prior consent or authorization from a parent or legal guardian.

We do not knowingly collect Personal Information from minors.

If a parent or guardian becomes aware that their child has provided us with Personal Information without consent, they should contact us at:

Email: info@newnesscare.com

Updates or Amendments to This Privacy Policy

We reserve the right to periodically amend or revise this Privacy Policy.

Material changes will be effective immediately upon the display of the revised Privacy Policy.

The last revision will be reflected in the “Last Modified” section.

Your continued use of the Platform following notification of such amendments on our website constitutes your acknowledgment and consent to the amendments and your agreement to be bound by the updated Privacy Policy.

How to Contact Us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at:

Email: info@newnesscare.com

Newnesscare Inc.
1 – 300 Supertest Road
Toronto, ON M3J 2M2
Canada